Terms and Conditions A. V. Pension PrahaCancellation conditions: The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in electronic writing form (email with confirmation) to email@example.com. The time of cancellation is determined by the date and time the email was sent. Reservation changes or cancellations, if used non-refundable price, are not allowed. Cancellation fees: until 10:00 three days prior to arrival - no fee after 10:00 three days prior to arrival date - 50 % of the price of the ordered services one day before the arrival date and in the case of 'no show' - 100% of the price of the ordered services Days from December 26th till January 5th and Easter season: until thirty days prior to arrival - no fee; thirty days to three days prior to arrival date - 50 % of the price of the ordered services; three days before the arrival date or in the case of 'no show' - 100% of the price of the ordered services. Cancellation fee will not be charged if cancellation is due to death in family, serious illness, military draft or natural disaster on the condition that the customer can provide proof of this within three days from the event causing cancellation has taken place.